Testimonials

When it came time to start looking for our first house our first choice for a realtor was Rachel. From our first meeting, all the way to the closing table Rachel was top notch. Rachel's expertise and opinions were invaluable to us. She was responsive to our requests to see houses, sometimes same day and always on top of following up with us. When we finally had an offer on a house accepted her recommendations for inspectors were phenomenal and she worked to get everything set up as soon as possible for us. Our closing took longer than expected but through the whole process she was supportive and stayed in contact with our lender to be sure they were working for us as hard as she was. Rachel really went above and beyond for us and we would highly recommend her to everyone!

Rachel went above and beyond to get me the house I wanted. She was immediately available what seemed like 24/7, and had an in depth knowledge of Ann Arbor and Ypsilanti. She stayed on top of all aspects of the home buying process, and kept me informed on everything. I highly recommend Rachel to anyone looking for a hard workout, charismatic, knowledgable realtor who will go out of her way to get you your new home!

Rachel did an excellent job selling my home in Ann Arbor. During the entire process, she was exceptionally well-organized, professional, and always available. I would certainly choose her again as my agent.

I'm incredibly grateful to have had Rachel as my realtor. She was recommended to me by a number of my friends who all had glowing reviews. Ann Arbor area is an incredibly tough market and as a first time home buyer I had so much to learn. I think what I valued most about working with Rachel was her incredible knowledge of the Ann Arbor area neighborhoods, housing market, and all the ins and outs of what to be aware of in the homes we looked at (things that would need to be fixed, things that would impact resale- things that I would never have noticed on my own). She was really helpful at helping me consider all the pros and cons of a place so I really had a sense of what I would be getting before I put an offer on a place and I learned so much through the process. If there was something I didn't love about a house she could also give me ideas for how I could fix something and see the potential that I didn't originally see. At the inspection for my house, the inspector told me that Rachel was the only realtor that he would actually ask questions to because she knows so much. She was also incredibly responsive to me throughout the process always answering my texts or calls quickly and getting me in to see houses asap which is so important here. She also really got a sense for what I was looking for quickly and helped guide me towards appropriate homes within my budget and meeting my qualifications. She is respectful, courteous, and the best in the business. Ultimately she worked late one evening to help me get my perfect house and has now given me great recommendations for other service providers (ex. electrician) to turn my house into a home. She gets my highest recommendation!

As first time home buyers, we feel so grateful to have had Rachel as our realtor. She not only helped us buy our home (which we love), but taught us all ton through the process. Rachel always gave her honest professional opinion without being forceful. She pointed out pros and cons we never would have considered, as well as possible solutions to issues that could arise in different homes. Rachel also listened to our all our needs, and was always there to answer any questions we had. We were very impressed by her expertise. She is also extremely hardworking, responsive, and professional, qualities which really stood out through our closing process. We highly recommend Rachel!

Rachel was an excellent realtor. She kept us fully informed every step of the way in selling our house, including all the little bumps in the road. She had a phenomenal sales plan and helped us to price our house appropriately so we received almost our full asking price. She went above and beyond to help us with the details. She excelled at communication and I highly recommend her to anyone looking to buy or sell a house in the Ann Arbor area.

When we decided to sell our home Rachel was the best person we could have ever chosen to help us with the process! She made the entire process go smoothly, be stress free, and quick! Because of Rachel's extensive knowledge and experience she knew exactly what would make our home sell. We were able to accept an offer for sale within 4 days of the home being listed! Her communication with us kept us fully informed at all times and she was very accessible both during the day and in the evenings- she worked with what worked for us. We would recommend Rachel to anyone that is looking to sell a home- she is amazing at what she does and she takes the time to build a relationship with her clients!

"We feel really lucky have used Rachel Robinson as our realtor! As first time home buyers we were still trying to figure out what we were looking for in a home, I also know that with my job I could have to sell quickly at any time so I needed someone who could guide us through the process. I instantly knew Rachel had our best interest in mind and she was not going to let us put an offer on a property that wouldn't be a great investment. She was thorough and quick to jump on anything we were interested in. , , Rachel carefully guided us through the process and helped us look out for red flags. From the time we first met with Rachel to the time we closed was just 6 weeks! Even after closing Rachel has continued to be a valuable resource for us. I've already been recommending Rachel to anyone interested in buying or selling! "

Rachel was actually recommended to me by two other close friends who also found homes in the Ann Arbor area, with her help. This was my first time buying a home or even learning what that looked like, and Rachel was very supportive. She was readily available to answer any of my questions via texts, email, and phone calls. I felt like she was truly supportive of my interests when we looked at different places and she even had fun ideas on decorating and rearranging the home. Through various negotiations and inspections, she was able to get me the best deal as well as allowed me to feel safe in my new home. I would not have been able to do ANY of this without her! I have a beautiful little place in Ypsi now that I absolutely love.

We felt like we were in the best hands every step of the way. Rachel is punctual, insightful, communicative, and is very knowledgeable about Ann Arbor and the surrounding areas.

Rachel was a pleasure to work with. She was by our side for the several months that we were looking to buy our home. She helped us to submit several offers in a very competitive market. As first time homebuyers, Rachel was extremely patient and skilled in teaching us about the process and making us aware of key issues to consider. She has a great eye and knows the Ann Arbor community extremely well. We were keeping close tabs on the houses that were coming on the market and still Rachel often beat us to finding places that would be of interest to us. Rachel is punctual, thorough, knowledgeable, and patient--all qualities that make for a terrific realtor. We are so pleased with the home we ended up with, and we're grateful to Rachel for all of her guidance, support, and perseverance through our long house hunt.

"Working with Rachel has shown us what it really means to be a top tier realtor. We worked with her 5 years ago to purchase our first house, and then recently as she sold that house and helped us find our new house. We can't say enough good things about working with her: she is direct, knowledgeable and well researched, and strikes a great balance between imparting her wisdom and giving us room to create our own opinions. We found this particularly helpful in our first house hunt as we were so new to the process. , , Where she really shines, however, is handling the unforeseen and challenging situations. We found ourselves in a highly contentious situation with the sellers of our current house as they were arguing with each other (not us) and leaving a fair number of surprises for us on closing day. I can confidently say if not for the way Rachel handled that day (a 4 hour closing) we would have walked away from what we considered the perfect house for us. She helped us quickly devise a plan, including calling contractors to deliver estimates for last minute damage the sellers had left. The way she orchestrated that situation was professional, accurate, and impressive., , She is a wonderful person to work with when things are going according to plan, and an invaluable resource when it comes time to problem solve should the need arise. There is a lot at stake when buying and selling a house, and having a true professional like Rachel in your corner is the only way to go."

Rachel is excellent at what she does. We were in the market for our first home and she guided us through each step with clear and concise directions. She responded to us and was available when we needed her. She made our first buy a great one and we are very thankful to be working with her.

Rachel is very organized and walks you through the process of buying and selling a home. She is very easy to communicate with, in person and through e-mail and text. She is very dedicated to her clients and makes the process easy. Rachel was great and we would highly recommend her services.

We heard about Rachel through rave reviews from friends who also used her as their realtor and we are so glad we did! As a local to Ann Arbor she knew exactly what to show us based on our wish list and we trusted her opinion and expertise 100%. Rachel was proactive about sending properties our way through our client portal. She followed up regularly and made every step of the process seamless. This was our first time buying in the Ann Arbor area and Rachel made it as stress free as possible. We have already recommended her and wouldn't hesitate to do so again.

Rachel is an expert on the Old West Side in Ann Arbor, and I am certain an expert in any other area. She is very detailed and conscientious in terms of presenting your home for sale (photos, advertising, etc). She sold my house in a day! Rachel is also extremely professional and responsive. I definitely recommend Rachel Robinson!

Rachel is absolutely wonderful to work with. She is organized, knowledgeable and honest. From start to finish, we truly felt that she was there to make sure that we made a thoughtful decision as we purchased our first home. She taught use an immense amount, steered us away from mistakes and helped make sure that we ended up with the home that we desired. We are very grateful and would certainly work with her again if we choose to move.

Rachel made buying our first house so seamless. Not only does she know Ann Arbor as only a true local does, she also got to know myself and my partner and went out of her way to recommend places she thought we'd like. I trusted her opinion on houses and was amazed at her expertise- she definitely gave it to us straight. Even when we decided halfway through the process to start looking for a condo vs. houses, she moved forward without a hitch. We ended up finding the most beautiful condo that we are in love with, I couldn't have been happier with the process and Rachel was a huge part of it. HIGHLY recommend.

"My husband and I heard about Rachel through a friend, and we were so glad that we ended up buying our first home with her. Rachel is wonderful, and I cannot recommend her highly enough! I can list several reasons why Rachel is such a great real estate agent: , , 1. Excellent communication and accessibility. Rachel consistently and promptly responds to emails, texts and phone calls. When our offer was accepted, she sent us detailed messages with specific instructions to walk us through the next steps. , , 2. She listens to your needs and preferences. Rachel asked questions about what we liked and didn't like about different houses, and then really listened to get a sense of what we were looking for. , , 3. She's extremely hardworking. Rachel repeatedly went above and beyond in helping us through the home buying process. We were moving from across the country and couldn't be present for a lot of the process, so Rachel was the one there during the various inspections (including the general inspection, sewer scope) and even organized getting quotes for different things that needed to be addressed (roof, mold, radon). She took care of so many of the logistical steps and made it pretty simple for us. , , 4. She's knowledgeable and knows the market very well. There were several times that we found houses that we thought looked good online, but when we talked with Rachel she would tell us about an unstable foundation, or water in the basement, or highway noise, or other things that we didn't know or hadn't thought of. We valued this input tremendously. , , 5. She gave an honest professional opinion about what she liked and didn't like about different houses. We never felt like Rachel was trying to talk us into a house, but rather felt that she wanted us to be informed to make the right decision for us. She was logical, thoughtful and practical in her advice. , , Overall, we felt that Rachel really invested in us as clients. She listened to what we needed and then worked incredibly hard to help get the right house for our family. I can't imagine what more you would want in a real estate agent, and would recommend Rachel wholeheartedly and without reservation! "